AdChoices
Jeff C
UNION CITY, TN | 2022 GMC YukonJune 22, 2022Great people to work with.Response from Herman Jenkins Motors, Inc
June 25, 2022Thank you for taking the time to share your experience & feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.Dennis D
HORNBEAK, TN | 2013 Chevrolet TraverseJune 20, 2022great service always. the service is always greatResponse from Herman Jenkins Motors, Inc
June 23, 2022We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Herman Jenkins Motors, INC. and we hope to see you again.Sandra C
DRESDEN, TN | 2015 GMC AcadiaJune 15, 2022Excellent service performed quickly while we waited in comfortResponse from Herman Jenkins Motors, Inc
June 19, 2022It is great to hear everything was done quickly and to your satisfaction! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!William I
UNION CITY, TN | 2018 GMC 1500 SierraJune 14, 2022The vehicle I bought from your dealership I had an appointment for oil and filter change plus tire rotation. When I was told truck was finished I checked and found tires had not been rotated. I had marked tires so I knew without a doubt they had not been rotated. When the technician who was supposed to do job lied twice that he had rotated tires but then said he would rotate tires. I am not the only one this has happened to my son-in-law and brother and two of my friend who also bought new vehicles there had same thing to happen. This is inexcusable for any dealership. It’s a question of integrity and trust. If you can’t trust someone to perform a simple maintenance task what is one to assume would happen if they had a vehicle in for a more serious problemResponse from Herman Jenkins Motors, Inc
June 14, 2022Hi, we regret to hear that your recent experience was anything less than exceptional. If you are willing to give us another chance, please give us a call so we can understand your situation better in order to try and turn your experience around.Kenneth D
KENTON, TN | 2022 Chevrolet 1500 Silverado LTDMay 25, 2022Went ok, but I was told with out a doubt a factory brake controller was available for my truck before I bought. It was important to me. Turns out that was false. Second a couple days after purchase I discovered the bed of the truck was not on square. It is over a half inch off towards one side. Bed needs loosened up and shifted over. Anyways I called in to get taken care of and was told it would be 2 weeks. I figure when you spend 60k there would be a little bigger push to take care of issues asap. I guess they have my money so no need to take care of me now. I bet if I was about to buy and said this needs fixed before I sign on the dotted line it would have been fixed right then.Response from Herman Jenkins Motors, Inc
May 25, 2022Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.Ken B
TROY, TN | 2004 Chevrolet Silverado 1500May 18, 2022Very professional service dept and competent techsResponse from Herman Jenkins Motors, Inc
May 23, 2022Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!Jerry P
SOUTH FULTON, TN | 2022 Chevrolet 1500 Silverado LTDMay 16, 2022Everyone was a privilege to work with.Response from Herman Jenkins Motors, Inc
May 18, 2022Hi, thank you so much for your high rating. Please don't hesitate to reach out if there's anything additional we can do for you.John H
UNION CITY, TN | 2012 Chevrolet TahoeMay 13, 2022Service was completed in a very timely manner.Response from Herman Jenkins Motors, Inc
May 17, 2022Hello, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!Dennis D
HORNBEAK, TN | 1995 Cadillac DevilleMay 9, 2022I actually mixed up the date I had acheduled an appointment. The shop forman said he would take care of me anyway.Response from Herman Jenkins Motors, Inc
May 12, 2022Hello, thank you for sharing your positive experience! We can't wait to see you again, have a great day.Glenda B
UNION CITY, TN | 2022 Chevrolet TraxMay 5, 2022I had a great experience with the salesman, Brandon, and everyone else that was involved with our purchase. Everyone was friendly and very helpful. Brandon went above and beyond to ensure we were completely satisfied with our experience and our new vehicle. I highly recommend this dealership and Brandon when you are looking for your new vehicle.Response from Herman Jenkins Motors, Inc
May 9, 2022Thanks for highlighting some of our staff who helped make this such a great experience! Until the next time we meet, take care!